FAQ:

If you have a question about shopping online at 
a-technology.co.uk, you may be able to find an answer below.

Here are some of our customers’ most frequently asked questions.

Q: Can I specify a delivery date when ordering?
A: We can't offer you a choice of delivery dates to pick from when ordering online but we make sure once payment is successfully processed your item is delivered between 24 to 48 hours, we'll call you to arrange a delivery date as soon as the goods are ready to be dispatched.
Depending on your order, someone may need to be present at the time of delivery to sign for the items but you can specify a delivery address different from your home or main contact address, if more convenient. Some orders can be left in a safe place. If so, we'll let you know during the checkout process and you'll be able to provide some special delivery instructions.

Q: How do I know if my order has been received?
A: When we receive your order, an Order Acknowledgement screen will be generated, issuing an order reference number. Please print out this page for future reference. You'll also receive an email confirming that we have received your order details.

Q: Can I add to an existing order?
A: You can add items to your order until you confirm your payment details and complete the order. Once the order is confirmed, you can't add items to the same order. If you’d like to order additional items, please
place a new order.

Q: Can I return a product, exchange it or get a refund?
A: We want you to be totally satisfied with every purchase you make from A-Technology.co.uk. If for any reason, you are not completely happy with your purchase, please see our Returns & refunds page.

Q: Can I place an order from overseas?
A: Yes. Customers from abroad can both register and place an order, as long as the order is for delivery in the UK and Northern Ireland (excluding BFPO addresses).

Q: Where do you deliver?
A: We currently deliver to mainland UK and Northern Ireland (excluding BFPO addresses).

Q: Are receipts sent with deliveries?
A: Yes, The receipt is the address label on the parcel. You will need this in case you wish to return goods.

Q: How can I get a V.A.T receipt?
A: We can send you a V.A.T. receipt for the product(s) you have purchased. In order to receive such a receipt, please email us including your order number and we'll be more than happy to deal with your request.